If I could rate it a "0" I would. Horrible experience. Arrived with my 2 young children was given a key to an occupied room where we walked in on two people laying in bed who were obviously startled. Then once we settled into another room later that evening as my kids slept SEVERAL ROACHES appeared all throughout the room. I was literally killing them left & right. It was disgusting. Woke my kids up and moved to a cleaner better hotel. Had to argue with the desk lady for 25 min for a full refund.
The staff - especially Abigail - was very efficient and friendly. They made sure all guests had everything they needed. They did we quite well under pressure - lots, including myself, were there to escape Hurricane Irma.
The front desk lady was very nice and was patient while a relative booked our room for us online. Unfortunately everything else is substandard. Remotes for TV don't work. No blankets, only sheets on beds. No shampoo and front desk is out. Smoke alarm dinging every two min because of low battery so I had to unplug it. Half the lights/lamps don't work. And worst of all, I saw a few baby cockroaches on the bathroom sink and I know roaches when I see them. Also the mini fridge is totally messed up.
What happened to standards? If you're going to charge full price ($75 a night for a two bed room) please have things up to standard. We will collect your money with no consideration for the quality of product we offer you, the customer. Is that the attitude of the people running this place?
Our FIRST room was 221 and the door didn't latch all the way so the heat and sun were coming though the crack and there were a ton of cockroaches in the room. When my father in law went down to request a new room the woman got upset and didn't want to give us a new room, but eventually gave in. We needed two rooms and they finally had enough people leave for us to get the second room and that was a disaster. The rooms we got were 224 and 229 and the room 224 wasn't bad at all, but we had to go down to the office AGAIN because the key wasn't working for room 229 and turns out the doors lock doesn't work so we had to get switched to ANOTHER room. The room we got switched to was 231 and at first is wasn't bad, but having a toddler it was hard to keep him from things like the broken mirror on the bathroom door and the broken A/C unit that you could literally stick your hand in. We initially thought it was roach free because my boyfriend searched the room before we put our things in there and he didn't find anything, but as I went to fill my sons sippy cup the was a cockroach that ran across the floor. At this point it's 10:30pm and my son is asleep so we're just going to deal with it and hope we don't take any home to our house. I do NOT recommend staying here and avoid this place at all costs.
we stayed at this Motel 6 when we evacuated for Irma. I originally had a 5 night reservation because I didn't know how long we would stay away from our home. After 2 nights I went to the office and changed my stay to 3 nights. The clerk said she processed a $130 refund but it has not shown up on my credit card, even as a pending transaction, so right now my review of this location is being hampered by this. My experience before this had been good.
Motel 6 Waycross Ga is a US Lodging based in Waycross, Georgia. Motel 6 Waycross Ga is located at 1903 Memorial Dr, Waycross, GA 31501, USA.
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